Pideya Learning Academy

Maximizing Revenue Collection Strategies

Upcoming Schedules

  • Live Online Training
  • Classroom Training

Date Venue Duration Fee (USD)
06 Jan - 10 Jan 2025 Live Online 5 Day 2750
17 Mar - 21 Mar 2025 Live Online 5 Day 2750
05 May - 09 May 2025 Live Online 5 Day 2750
16 Jun - 20 Jun 2025 Live Online 5 Day 2750
14 Jul - 18 Jul 2025 Live Online 5 Day 2750
25 Aug - 29 Aug 2025 Live Online 5 Day 2750
10 Nov - 14 Nov 2025 Live Online 5 Day 2750
15 Dec - 19 Dec 2025 Live Online 5 Day 2750

Course Overview

In today’s fast-evolving global marketplace, revenue collection plays a pivotal role in shaping an organization’s financial stability and operational agility. With businesses facing increased regulatory scrutiny, rising customer expectations, and macroeconomic uncertainties, efficient revenue collection strategies have become essential to sustaining profitability and ensuring long-term growth. The “Maximizing Revenue Collection Strategies” course offered by Pideya Learning Academy equips professionals with innovative tools, data-driven insights, and strategic frameworks to improve receivables performance, reduce cash flow gaps, and create a proactive collection environment that drives enterprise value.
Delayed payments continue to be a widespread challenge across industries. According to the 2023 Atradius Payment Practices Barometer, over 43% of B2B invoices in emerging markets were reported as overdue, with 15% becoming uncollectible, highlighting systemic inefficiencies in receivables management. Moreover, a report by the International Finance Corporation (IFC) estimates that poor credit management practices and outdated invoicing systems cost businesses over $3 trillion annually in delayed payments and foregone revenue. With the ongoing digitization of finance and the frequent evolution of tax legislation—such as VAT and e-invoicing requirements—organizations must adopt agile and compliant revenue collection mechanisms to remain competitive and compliant.
This training is designed to provide finance and operations professionals with a comprehensive understanding of the end-to-end revenue cycle, from billing accuracy to dispute resolution and cash application. Participants will explore strategies to identify high-risk accounts early, leverage technology to reduce Days Sales Outstanding (DSO), and apply analytical tools to monitor customer payment behavior. A special emphasis is placed on aligning collection processes with local and international regulatory requirements, building robust internal governance mechanisms, and fostering collaboration across departments to strengthen the collections value chain.
Throughout the course, participants will gain insight into several critical success areas that influence revenue outcomes. These include understanding the strategic impact of revenue collection on working capital optimization and long-term financial planning, designing billing systems that align with industry-specific tax frameworks (including VAT compliance), and applying key performance indicators (KPIs) to track collection efficiency and customer engagement. The program also covers techniques for enhancing collector productivity through customized performance management frameworks, as well as building resilient recovery models for high-risk and delinquent accounts.
A key component of the training involves the integration of digital collection tools and automation technologies to ensure faster reconciliation, improved accuracy, and transparent audit trails—reducing manual errors and improving decision-making across finance functions. Participants will also explore customer-centric approaches that balance assertive collection strategies with relationship preservation, ensuring both revenue protection and client retention. These learning outcomes are supported by case-based learning and real-world industry scenarios to deepen understanding and encourage knowledge transfer.
Key highlights of the training include:
Understanding the strategic value of revenue collection and its influence on working capital optimization
Designing agile and compliant billing frameworks that align with local and international VAT regulations
Applying analytical tools and KPIs to monitor collection performance and customer behavior
Enhancing team productivity through tailored performance management techniques
Developing revenue protection strategies for high-risk accounts
Utilizing digital revenue technologies and automation for greater transparency and faster collection cycles
Creating customer-centric strategies that balance recovery with relationship preservation
By the end of the “Maximizing Revenue Collection Strategies” course from Pideya Learning Academy, participants will possess the strategic foresight, technical proficiency, and operational confidence to transform revenue collection from a reactive process into a proactive business enabler. This training empowers professionals to take a leadership role in building financially resilient organizations through smart receivables management and future-focused revenue strategies.

Key Takeaways:

  • Understanding the strategic value of revenue collection and its influence on working capital optimization
  • Designing agile and compliant billing frameworks that align with local and international VAT regulations
  • Applying analytical tools and KPIs to monitor collection performance and customer behavior
  • Enhancing team productivity through tailored performance management techniques
  • Developing revenue protection strategies for high-risk accounts
  • Utilizing digital revenue technologies and automation for greater transparency and faster collection cycles
  • Creating customer-centric strategies that balance recovery with relationship preservation
  • Understanding the strategic value of revenue collection and its influence on working capital optimization
  • Designing agile and compliant billing frameworks that align with local and international VAT regulations
  • Applying analytical tools and KPIs to monitor collection performance and customer behavior
  • Enhancing team productivity through tailored performance management techniques
  • Developing revenue protection strategies for high-risk accounts
  • Utilizing digital revenue technologies and automation for greater transparency and faster collection cycles
  • Creating customer-centric strategies that balance recovery with relationship preservation

Course Objectives

After completing this Pideya Learning Academy training, the participants will learn to:
Evaluate credit and collection risk using predictive indicators
Apply digital innovations in revenue collection systems
Enhance collector productivity through structured planning and analytics
Develop collection models sensitive to customer segmentation and behavior
Design performance dashboards and collection KPIs tailored to revenue goals
Implement compliant billing protocols aligned with current tax legislation
Reduce Days Sales Outstanding (DSO) and improve cash flow forecasting
Strengthen revenue governance through audit-friendly collection processes

Personal Benefits

Participants who complete the course will benefit by:
Gaining a deeper understanding of end-to-end revenue collection dynamics
Strengthening analytical and decision-making skills in receivables management
Learning how to align collection practices with regulatory and customer requirements
Enhancing leadership capacity to manage and motivate revenue teams
Building credibility as a revenue assurance or finance operations professional
Improving strategic thinking in financial performance enhancement

Organisational Benefits

Organizations that invest in this training can expect to achieve the following outcomes:
Reduced payment delays and improved cash flow performance
Enhanced visibility and control over receivables processes
Better compliance with evolving billing and tax regulations
Increased effectiveness of revenue collection teams
Improved customer satisfaction through transparent billing and follow-up
Strengthened financial resilience through early risk detection and management

Who Should Attend

This Revenue Collection Training by Pideya Learning Academy is designed for professionals involved in revenue cycle management, billing, and collections, particularly:
Collections Team Leaders and Department Supervisors
Credit Control and Accounts Receivable Professionals
Billing and Invoicing Coordinators
Financial Controllers and Planning Managers
Accountants and Finance Officers
Compliance and Revenue Operations Personnel

Course Outline

Module 1: Fundamentals of Credit Risk Evaluation
Principles of credit exposure assessment Interpreting financial ratios for credit decisions Techniques for credit limit assignment Evaluating counterparty credit profiles Risk mitigation through collateral, bonds, and trade insurance Structuring a customer credit file with essential data fields Customer segmentation based on creditworthiness Regulatory considerations in credit evaluation
Module 2: Financial Statement Analysis for Credit Insights
Balance sheet analysis for liquidity and leverage Income statement trends for profitability assessment Cash flow analysis for operational viability Red flags in financial disclosures Industry benchmarking and credit scoring systems Early warning indicators in financial health
Module 3: Structuring Efficient Billing and Invoicing Systems
Components of a robust invoicing process Establishing internal control checkpoints and audit trails Role of authorization levels in billing accuracy Managing billing intervals and revenue reconciliation cycles Integration of taxation (e.g., VAT/GST) into billing systems Automation and digital billing platforms Linking invoicing to revenue recognition policies Compliance with international invoicing standards (e.g., e-invoicing)
Module 4: Accounts Receivable Technology and Automation
Benefits of ERP-integrated billing and AR systems Use of AI and RPA in billing and collections Implementing digital payment solutions Dashboard reporting for real-time monitoring Electronic invoicing and e-ledgers System integration challenges and solutions
Module 5: Strategies for Collection Optimization
Identifying bottlenecks in the payment cycle Overcoming payment objections and disputes Framework for structured follow-ups and reminders Assertive communication techniques for collections Best practices in telephone-based collections Negotiation frameworks for high-risk accounts Creating a customer-centric collection policy
Module 6: Pre- and Post-Delinquency Collection Framework
Designing proactive early-intervention campaigns Risk-based prioritization of delinquent accounts Tailored collection strategies for different customer segments Drafting effective collection letters and escalation timelines Use of CRM and collection software for workflow automation Legal escalation procedures and recovery options
Module 7: Performance Metrics in Revenue Collection
Setting SMART targets for AR and DSO reduction Designing dashboards for collector performance tracking KPIs for revenue cycle performance Trend analysis of collection effectiveness Benchmarking against industry averages Leveraging analytics for decision-making
Module 8: Team Leadership and Motivation in Credit Functions
Aligning team goals with organizational objectives Building a performance-driven collections team Leadership approaches in high-stress environments Training programs for skill enhancement Incentive structures and morale boosting Addressing burnout and turnover in AR departments
Module 9: Building an Action-Oriented Collection Strategy
Creating a personalized credit control plan Aligning strategy with organizational cash flow targets Strategic partnerships with sales and finance teams Review and refinement cycles for collection strategies Documenting action plans and escalation ladders
Module 10: Compliance, Ethics, and Customer Experience
Ethical considerations in debt collection Regulatory frameworks (e.g., GDPR, Fair Debt Collection Practices) Protecting customer relationships during collection processes Ensuring data privacy and secure communications Complaint handling and dispute resolution protocols

Have Any Question?

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