Human Resource Management: Strategic and Operational Skills

Upcoming Schedules

Date	Venue	Duration	Fee (USD)
11 Aug - 20 Aug 2025	Live Online	10 Day	5250
08 Sep - 17 Sep 2025	Live Online	10 Day	5250
17 Nov - 26 Nov 2025	Live Online	10 Day	5250
22 Dec - 31 Dec 2025	Live Online	10 Day	5250
13 Jan - 22 Jan 2025	Live Online	10 Day	5250
17 Feb - 26 Feb 2025	Live Online	10 Day	5250
12 May - 21 May 2025	Live Online	10 Day	5250
30 Jun - 09 Jul 2025	Live Online	10 Day	5250

Course Overview

The modern HR landscape is undergoing a radical transformation, with 73% of organizations prioritizing HR transformation to drive business success (Deloitte Human Capital Trends 2023). This comprehensive course, Human Resource Management: Strategic and Operational Skills, combines two essential HR disciplines—Strategic Human Resource Management Program and Human Resources Manager Skills Development Program—to equip professionals with the dual competencies needed to excel in today’s dynamic business environment.
According to McKinsey research, companies with strategic HR capabilities are 2.5 times more likely to outperform their peers financially, while SHRM reports that organizations with strong operational HR practices experience 24% lower turnover rates. The pandemic accelerated digital transformation in HR, with 82% of leaders now viewing HR as a strategic partner (PwC HR Technology Survey 2023). However, only 45% of HR professionals feel adequately prepared for this strategic role, highlighting a critical skills gap this course addresses.
Key Highlights of the Training Include:
Strategic workforce planning methodologies to align human capital with organizational objectives
Digital HR transformation strategies leveraging AI and analytics for data-driven decision making
Talent lifecycle optimization from employer branding to succession planning
Operational excellence in HR service delivery and employee relations
Cultural transformation techniques to build agile, high-performance organizations
HR metrics and analytics to demonstrate ROI of human capital investments
This integrated program bridges the gap between strategic vision and operational execution, empowering HR professionals to transition from administrative support to true business partners. Participants will gain expertise in both long-term workforce strategy development and day-to-day HR management best practices, making them invaluable assets in any organization’s leadership team.

Key Takeaways:

Strategic workforce planning methodologies to align human capital with organizational objectives
Digital HR transformation strategies leveraging AI and analytics for data-driven decision making
Talent lifecycle optimization from employer branding to succession planning
Operational excellence in HR service delivery and employee relations
Cultural transformation techniques to build agile, high-performance organizations
HR metrics and analytics to demonstrate ROI of human capital investments

Strategic workforce planning methodologies to align human capital with organizational objectives
Digital HR transformation strategies leveraging AI and analytics for data-driven decision making
Talent lifecycle optimization from employer branding to succession planning
Operational excellence in HR service delivery and employee relations
Cultural transformation techniques to build agile, high-performance organizations
HR metrics and analytics to demonstrate ROI of human capital investments

Course Objectives

By completing this course, participants will be able to:
Develop comprehensive HR strategies aligned with organizational vision and market trends
Implement digital HR solutions to enhance operational efficiency and employee experience
Design evidence-based talent management systems covering acquisition, development, and retention
Apply advanced workforce analytics to measure and improve HR effectiveness
Navigate complex employee relations while maintaining regulatory compliance
Lead organizational change initiatives and cultural transformation programs
Optimize HR service delivery through process improvement and technology integration
Demonstrate HR’s strategic value through measurable business impact

Personal Benefits

Participants will acquire:
Dual competency in both strategic and operational HR
Leadership credibility to influence C-suite decisions
Cutting-edge HR knowledge applicable across industries
Certification-ready expertise for career advancement
Professional network of global HR practitioners
Toolkit of frameworks for immediate workplace application
Confidence to lead HR transformation initiatives

Organisational Benefits

Organizations will gain:
Strategic HR leadership capable of driving business growth
Enhanced talent competitiveness through improved acquisition and retention
Data-driven workforce decisions reducing people-related risks
Operational HR excellence leading to cost optimization
Agile organizational culture responsive to market changes
Improved employee productivity and engagement metrics
Future-ready HR function aligned with digital transformation

Who Should Attend

This program is ideal for:
HR Business Partners transitioning to strategic roles
HR Managers seeking to enhance their strategic impact
Talent Management Specialists designing future workforce strategies
Organizational Development Practitioners leading cultural change
HR Consultants advising clients on transformation
Line Managers with people leadership responsibilities
HR Professionals preparing for senior leadership roles
Management Students pursuing HR careers

Course Outline

Module 1: Foundations of Strategic HR Management

Evolution from traditional HRM to strategic HRM Strategic HR framework and business alignment Key stakeholders in strategic HR decisions HR's role as a strategic business partner

Module 2: HR Strategy Development & Implementation

Organizational diagnostics and HR assessment Formulating HR strategic objectives Strategy implementation roadmap Monitoring and evaluation mechanisms

Module 3: Organizational Culture & Change Management

Elements of organizational culture Culture mapping and assessment tools Aligning culture with business strategy Leading cultural transformation initiatives

Module 4: Strategic Workforce Planning

Demand-supply forecasting techniques Skills gap analysis methodologies Scenario planning for future workforce needs Workforce restructuring strategies

Module 5: Talent Acquisition & Employer Branding

Strategic recruitment frameworks Digital recruitment channels and technologies Psychometric assessment applications Building compelling employer value propositions

Module 6: Talent Onboarding & Integration

Strategic onboarding framework design Pre-boarding to post-boarding processes Cultural assimilation techniques Measuring onboarding effectiveness

Module 7: Performance Management Systems

Modern performance management approaches Goal alignment cascading techniques Continuous feedback mechanisms Performance calibration methodologies

Module 8: Learning & Development Strategy

Competency framework development Training needs analysis techniques Digital learning ecosystems Measuring training ROI

Module 9: Employee Engagement & Retention

Engagement drivers and measurement Career pathing and development planning Total rewards strategy formulation Stay interview techniques

Module 10: Strategic Compensation & Benefits

Compensation philosophy development Market benchmarking methodologies Variable pay and incentive structures Benefits customization strategies

Module 11: Succession Planning & Leadership Development

High-potential identification Leadership competency modeling Development assignment planning Transition risk management

Module 12: HR Analytics & Decision Making

HR metrics framework design Predictive analytics applications Data visualization techniques People analytics storytelling

Module 13: Operational HR Management

HR policies and procedures framework Employment law compliance management Employee relations case management Disciplinary processes and documentation

Module 14: HR Service Delivery Models

HR shared services design Digital HR service platforms HR process optimization Service level agreement management

Module 15: HR Business Partnering

Stakeholder management strategies Consulting skills for HR professionals Influencing without authority Building business acumen

Module 16: HR in Different Organizational Contexts

Industry-specific HR challenges Multinational HR considerations SME vs large enterprise HR approaches Public sector HR particularities

Module 17: Emerging HR Trends & Innovations

AI and automation in HR Future of work implications Hybrid workplace strategies HR technology landscape

Module 18: Capstone Project & Application

Strategic HR plan development Operational HR improvement project Case study analysis Action learning presentations

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