COMPETENCY-BASED INTERVIEWING SKILLS TRAINING COURSE

Upcoming Schedules

Date	Venue	Duration	Fee (USD)
09 Nov - 20 Nov 2026	Seoul	10 Day	10250
14 Dec - 01 Jan 2027	Valletta	15 Day	13650
05 Jan - 09 Jan 2026	Dubai	5 Day	5150
16 Feb - 20 Feb 2026	Accra	5 Day	4950
23 Mar - 27 Mar 2026	Bangkok	5 Day	5250
13 Apr - 24 Apr 2026	Dubai	10 Day	9275
29 Jun - 17 Jul 2026	Sydney	15 Day	13950
20 Jul - 24 Jul 2026	Manila	5 Day	5250
15 Dec - 19 Dec 2025	Dubai	5 Day	5150

Course Overview

Selecting the right talent is one of the most critical decisions any organization makes, as poor hiring decisions can cost up to 30% of the employee’s first-year earnings (U.S. Department of Labor). Competency-based interviewing (CBI) has proven to be one of the most reliable and valid methods for predicting job performance, significantly outperforming unstructured interviews in accuracy and reducing costly mis-hires. By focusing on observable behaviors and specific examples from candidates’ past experience, organizations can make evidence-based hiring decisions that are fair, consistent, and legally defensible.

This Pideya Learning Academy course provides a comprehensive and structured approach to designing, conducting, and evaluating competency-based interviews. Participants will explore the full talent acquisition process — from job analysis and competency mapping to question design, behavioral probing, and objective scoring. The training emphasizes the globally recognized STAR (Situation, Task, Action, Result) methodology to uncover the candidate’s true potential and ensure alignment with organizational goals.

Key Highlights of the Training:

Comprehensive coverage of competency frameworks and job analysis techniques
Mastery of behavioral interviewing skills using STAR and other structured methods
Strategies to reduce hiring bias and ensure fairness and compliance
Insights into virtual interviewing trends and AI-powered recruitment tools
Role-plays, case studies, and group exercises to apply learning in real-world scenarios
Techniques for post-interview debriefing, candidate feedback, and continuous improvement
Guidance on building a structured repository of competency-based questions
Focus on candidate experience and employer branding to attract top talent

With the rise of virtual hiring and AI-assisted screening — with 81% of talent professionals agreeing that virtual recruiting is here to stay (LinkedIn Global Talent Trends report) — this program ensures participants are equipped with future-ready interviewing skills. By the end of this program, attendees will be able to conduct highly structured, objective, and legally defensible interviews that improve organizational performance, reduce turnover, and build a stronger workforce pipeline.

Course Objectives

After completing this Pideya Learning Academy training, the participants will learn to:

Understand the principles and benefits of competency-based interviewing
Identify and map job-specific competencies for different roles
Design legally compliant and structured interview questions
Apply behavioral probing using STAR, CAR, and other models
Conduct fair and objective interviews that improve hiring outcomes
Collaborate with stakeholders to create a robust competency framework
Use interview scorecards and data to support hiring decisions
Deliver professional candidate experiences that reflect employer brand
Avoid bias, discrimination, and common interviewing pitfalls
Continuously improve hiring processes through feedback and data analytics

Personal Benefits

Participants of this course will:

Increased confidence in managing full interview cycles
Ability to identify high-potential candidates with precision
Development of advanced behavioral interviewing skills
Enhanced credibility as a strategic hiring partner
Strengthened ability to provide actionable feedback to candidates and stakeholders

Organisational Benefits

By attending this course, organizations will:

Improved hiring accuracy, reducing mis-hires and costly turnover
Structured, consistent, and defensible interview process
Enhanced candidate experience and stronger employer brand reputation
Better collaboration between HR, hiring managers, and executives
Reduction in unconscious bias and compliance-related risks
Optimized time-to-hire and streamlined recruitment workflows

Who Should Attend

HR Managers, Talent Acquisition Specialists, and Recruiters
Line Managers and Department Heads involved in hiring
Supervisors and Team Leaders who interview candidates
OD Consultants, HR Business Partners, and Workforce Planners
Business Owners, Entrepreneurs, and Talent Development Specialists

Course Outline

Module 1: Foundations of Competency-Based Interviewing

Introduction to competency-based interviewing (CBI) Behavioral and structured interviewing principles STAR, CAR, and SOAR models for structured responses Legal and ethical considerations in interviews

Module 2: Competency Mapping & Job Analysis

Job analysis techniques and role profiling Building a competency dictionary and framework Mapping organizational, functional, and leadership competencies Aligning competencies with KPIs and performance goals

Module 3: Interview Planning & Design

Designing structured interview guides Developing competency-based and situational questions Identifying core vs. role-specific questions Structuring panel interviews and assigning roles

Module 4: Advanced Interview Communication Skills

Active listening, body language interpretation, and empathy Effective questioning techniques (open, probing, follow-up) Managing silence, objections, and difficult conversations Building psychological safety for candidates

Module 5: Conducting Competency-Based Interviews

Managing multi-interviewer sessions Keeping interviews consistent and unbiased Capturing and documenting candidate responses accurately Online and hybrid interview best practices

Module 6: Candidate Evaluation & Decision-Making

Using scoring rubrics and structured rating systems Reducing bias through panel calibration sessions Identifying cultural fit and future potential Data-driven decision-making with hiring analytics

Module 7: Post-Interview Management

Conducting effective debrief meetings Providing timely and constructive feedback Documentation for compliance and audit readiness Maintaining candidate pipelines and talent pools

Module 8: Assessment Centers & Selection Tools

Leveraging psychometrics, simulations, and work samples Integrating assessments with interview outcomes Validating hiring decisions through multiple data points

Module 9: Diversity, Equity, and Inclusion in Hiring

Identifying and mitigating unconscious bias Creating inclusive interview questions and processes Ensuring compliance with diversity hiring initiatives

Module 10: Digital & AI-Assisted Hiring

Using AI tools for candidate pre-screening ethically Virtual interview etiquette and technology management Avoiding algorithmic bias in digital recruitment

Module 11: Continuous Improvement & Best Practices

Building a knowledge base of effective questions Post-hire success measurement and ROI tracking Learning from hiring outcomes to refine frameworks Role-plays, case studies, and group analysis of real scenarios

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