Pideya Learning Academy

Business Process Improvement and Re-Engineering

Upcoming Schedules

  • Live Online Training
  • Classroom Training

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Course Overview

The global business process management market is projected to reach $26.18 billion by 2026, growing at a CAGR of 10.5% (MarketsandMarkets, 2023). Organizations that implement structured process improvement methodologies report 45% higher operational efficiency and 30% reduction in cycle times (McKinsey, 2024). This Business Process Improvement and Re-Engineering program combines Business Process Optimization and Re-Engineering with Enhancing Business Processes for Efficiency, creating a comprehensive framework for organizational transformation.
In today’s volatile business environment, 78% of executives cite process inefficiencies as their top operational challenge (Deloitte, 2023), while only 35% of transformation initiatives succeed long-term (Harvard Business Review, 2024). This program addresses these gaps by integrating proven redesign methodologies with cutting-edge optimization techniques, enabling professionals to:
Diagnose process bottlenecks using value stream mapping and root cause analysis
Redesign workflows to achieve 40-60% efficiency gains
Implement continuous improvement systems like Six Sigma and Lean
Align processes with digital transformation initiatives
Drive cultural adoption of new operational paradigms
Key program highlights include:
End-to-End Process Transformation: From initial assessment to sustainable implementation
Industry-Proven Frameworks: BPR methodology, SIPOC analysis, and KPI dashboards
Digital Integration: Leveraging RPA and AI for process automation
Change Management: Overcoming organizational resistance to transformation
Customer-Centric Design: Aligning processes with CX expectations
For operations leaders, the course delivers strategic tools for:
Cost reduction through waste elimination
Quality enhancement via error-proofing techniques
Agility development for market responsiveness
For executives, it provides:
ROI measurement for process initiatives
Benchmarking methodologies against industry standards
Governance models for sustained improvement

Course Objectives

Upon completion, participants will be able to:
Apply BPR methodologies to achieve radical performance improvements
Design process architectures using cross-functional modeling techniques
Develop KPI frameworks to monitor operational excellence
Lead change initiatives with stakeholder engagement strategies
Integrate digital tools for intelligent process automation

Personal Benefits

Certification in Process Excellence methodologies
Strategic problem-solving capabilities
Executive-level process design skills
Cross-industry best practice knowledge

Organisational Benefits

35-50% improvement in process cycle times
20-30% reduction in operational costs
Enhanced compliance through standardized workflows
Improved customer satisfaction scores
Sustainable continuous improvement culture

Who Should Attend

Operations Leaders
COOs and Operations Directors
Process Excellence Managers
Quality Assurance Specialists
Transformation Executives
Digital Transformation Leads
Business Analysts
Organizational Development Managers
Functional Managers
Department Heads
Project Management Office Staff
IT-Business Alignment Professionals

Course Outline

Day 1: Introduction to Business Process Re-engineering
Evolution and principles of BPR Comparative benefits in private vs public sectors Developing a compelling BPR vision Business case development for process initiatives
Day 2: BPR Methodology & Framework
Step-by-step BPR implementation approach Project management for BPR initiatives Conceptual models for process redesign Critical success factors and key questions
Day 3: Process Analysis & Improvement
Process inventory creation and documentation Cross-functional process modeling techniques Performance measurement framework development KPI dashboard design for operational visibility
Day 4: Change Management for BPR
Stakeholder analysis and communication planning Force field analysis for change readiness Overcoming organizational resistance Applying ADKAR or other change models
Day 5: Continuous Improvement Systems
Root cause analysis methodologies Six Sigma, TQM and Lean principles Process audit and assessment techniques Impact matrix for prioritizing improvements
Day 6: Digital Integration & Automation
RPA and AI in process optimization Digital workflow design principles Technology selection criteria Implementation roadmapping
Day 7: Strategic Alignment
Aligning processes with organizational strategy PESTLE and SWOT analysis applications Customer-centric process design Value chain optimization
Day 8: Performance Excellence
Benchmarking against industry standards Quality management systems Error-proofing techniques Sustaining improvements

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