In today’s fast-evolving financial ecosystem, the treasury department has transformed from a traditional support function into a pivotal component of strategic financial management. As organizations grow increasingly dependent on robust liquidity oversight, sound risk management, and efficient cash forecasting, support staff in treasury teams must be equipped with the knowledge and skills to ensure operational excellence. The Support Staff Skills for Treasury Management course by Pideya Learning Academy has been thoughtfully designed to bridge skill gaps among treasury support professionals, offering them a clear and structured understanding of treasury processes, instruments, and organizational relevance.
According to the 2024 Global Corporate Treasury Survey by Deloitte, over 81% of CFOs expect their treasury teams to contribute more significantly to strategic decision-making and enterprise risk management. However, only a fraction of treasury departments have adequately trained support staff who can seamlessly manage back-office operations, understand risk terminology, and support treasury workflows across multiple functions. These workforce limitations often lead to compliance issues, miscommunication, and inefficiencies that can impact liquidity planning and corporate finance activities.
This training by Pideya Learning Academy provides a well-rounded, accessible introduction to core treasury concepts, making it ideal for staff with limited or no prior exposure to treasury operations. Participants will explore the role of the treasury function in managing cash, funding, investments, and financial risk, while developing a working knowledge of key instruments such as foreign exchange contracts, interest rate swaps, and short-term investment tools. Special attention is given to treasury back-office operations, settlement protocols, and reconciliations—critical areas where support staff play an indispensable role.
By integrating real-world examples, simple explanations of financial instruments, and case discussions on operational challenges, the course ensures participants develop a solid foundation. In addition to exploring key treasury tools and workflows, learners will better understand how their roles interface with procurement, accounts payable, tax, and banking partners. The curriculum emphasizes the importance of risk identification, treasury control mechanisms, and policy adherence, enabling participants to contribute to the reliability, compliance, and integrity of the treasury function.
Among the key highlights of the Support Staff Skills for Treasury Management course are:
Clear demystification of treasury functions, terminology, and organizational structure
Deep dive into the lifecycle of treasury transactions and settlement procedures
Introduction to core financial instruments used in treasury operations
Guidance on cash flow forecasting, liquidity planning, and bank relationship support
Insights into operational risk controls and internal treasury policy adherence
Focus on cross-functional collaboration with accounting, finance, and operations teams
Case-based learning to enhance real-world application and comprehension
By the end of this Pideya Learning Academy training, support staff will have the confidence and competency to assist treasury teams with accuracy, manage documentation effectively, and contribute to the overall efficiency and governance of treasury operations. This foundational knowledge empowers participants to reduce errors, improve reporting, and become a valuable asset to their finance departments.

Key Takeaways:

• Clear demystification of treasury functions, terminology, and organizational structure
• Deep dive into the lifecycle of treasury transactions and settlement procedures
• Introduction to core financial instruments used in treasury operations
• Guidance on cash flow forecasting, liquidity planning, and bank relationship support
• Insights into operational risk controls and internal treasury policy adherence
• Focus on cross-functional collaboration with accounting, finance, and operations teams
• Case-based learning to enhance real-world application and comprehension

• Clear demystification of treasury functions, terminology, and organizational structure
• Deep dive into the lifecycle of treasury transactions and settlement procedures
• Introduction to core financial instruments used in treasury operations
• Guidance on cash flow forecasting, liquidity planning, and bank relationship support
• Insights into operational risk controls and internal treasury policy adherence
• Focus on cross-functional collaboration with accounting, finance, and operations teams
• Case-based learning to enhance real-world application and comprehension