Pideya Learning Academy

Quality Control for Conventional Loans Program

Upcoming Schedules

  • Live Online Training
  • Classroom Training

Date Venue Duration Fee (USD)
20 Jan - 24 Jan 2025 Live Online 5 Day 2750
31 Mar - 04 Apr 2025 Live Online 5 Day 2750
14 Apr - 18 Apr 2025 Live Online 5 Day 2750
30 Jun - 04 Jul 2025 Live Online 5 Day 2750
21 Jul - 25 Jul 2025 Live Online 5 Day 2750
29 Sep - 03 Oct 2025 Live Online 5 Day 2750
10 Nov - 14 Nov 2025 Live Online 5 Day 2750
24 Nov - 28 Nov 2025 Live Online 5 Day 2750

Course Overview

In today’s increasingly regulated and competitive mortgage landscape, quality control (QC) has become a strategic pillar for sustainability, compliance, and investor trust. Lenders handling conventional loans are under intense scrutiny from government regulators, investors, warehouse banks, and rating agencies. With rising pressure to ensure accuracy, transparency, and adherence to policy, institutions must strengthen their internal QC protocols across every phase of the loan process—from origination to post-closing audits. The Quality Control for Conventional Loans Program offered by Pideya Learning Academy is expertly designed to help mortgage professionals establish a compliant, efficient, and adaptable quality control infrastructure.
Recent data from the Mortgage Bankers Association (MBA) in 2024 highlights that over 14% of repurchase demands were directly linked to quality control and compliance shortcomings. These statistics clearly emphasize the necessity for structured QC programs that proactively prevent violations and enhance operational reliability.
This immersive course delivers an all-encompassing framework that covers pre-funding, pre-closing, and post-closing QC audits, while aligning with requirements from agencies like Fannie Mae (FNMA), Freddie Mac (FHLMC), VA, and private investors. It also delves into state and federal compliance obligations under RESPA, TILA, ECOA, and other key regulations.
Participants will gain strategic insight into topics such as fraud prevention, audit trail documentation, review form creation, policy implementation, complaint resolution mechanisms, and ethics enforcement. Whether you’re customizing review checklists or refining your VA QC plan, the course equips you with industry-aligned strategies that elevate both operational efficiency and investor assurance.
Some key highlights integrated throughout the training include:
Mastery of pre-closing and post-closing audit workflows
Streamlined documentation techniques for warehouse bank audits
Customizable investor-specific QC planning approaches
Enhanced understanding of federal and state compliance mandates
Tools for tailoring review checklists and audit templates
Ethical auditing strategies to identify fraud and procedural gaps
Best practices for complaint resolution and regulatory licensing
By the end of this Pideya Learning Academy training, professionals will be equipped to transform their QC frameworks into strategic assets that reduce risk, boost audit readiness, and fortify institutional reputation in the marketplace.

Key Takeaways:

  • Mastery of pre-closing and post-closing audit workflows
  • Streamlined documentation techniques for warehouse bank audits
  • Customizable investor-specific QC planning approaches
  • Enhanced understanding of federal and state compliance mandates
  • Tools for tailoring review checklists and audit templates
  • Ethical auditing strategies to identify fraud and procedural gaps
  • Best practices for complaint resolution and regulatory licensing
  • Mastery of pre-closing and post-closing audit workflows
  • Streamlined documentation techniques for warehouse bank audits
  • Customizable investor-specific QC planning approaches
  • Enhanced understanding of federal and state compliance mandates
  • Tools for tailoring review checklists and audit templates
  • Ethical auditing strategies to identify fraud and procedural gaps
  • Best practices for complaint resolution and regulatory licensing

Course Objectives

After completing this Pideya Learning Academy training, the participants will learn to:
Understand and implement the random/audit selection process
Apply detailed audit procedures throughout the loan lifecycle
Develop and execute an effective policy for discovery and documentation
Access and use appropriate training resources for QC staff
Design a compliant and effective VA quality control plan
Customize QC processes for FNMA, FHLMC, and private investors
Ensure proper alignment with warehouse bank requirements
Create and utilize review forms, letters, reports, and audit requests
Use pre-funding and pre-closing quality control checklists effectively
Prepare for state compliance audits with a structured process
Navigate and apply federal regulatory compliance guidelines (RESPA, TIL, ECOA, etc.)
Develop and enforce predatory lending, ethics, and fraud policies
Establish a clear and fair complaint resolution policy
Understand and maintain proper branch licensing policies

Personal Benefits

Improved knowledge of QC frameworks in mortgage lending
Enhanced skills in audit preparation and compliance management
Greater confidence in handling state and federal QC requirements
Recognition as a reliable, compliance-aware mortgage professional
Opportunity to influence institutional policies on quality and ethics

Organisational Benefits

Strengthened internal audit and quality assurance frameworks
Increased investor and regulator confidence
Enhanced loan quality and reduced repurchase risks
Improved preparedness for audits and compliance reviews
Aligned QC procedures with investor and legal standards

Who Should Attend

This program is ideal for:
Mortgage Quality Control Managers
Underwriters and Loan Auditors
Mortgage Compliance Officers
Lending Institution Executives
Internal Audit Professionals
Mortgage Trainers and Policy Developers
Professionals responsible for investor relations and post-closing reviews

Course Outline

Module 1: Foundations of Mortgage Quality Control
Purpose and Scope of Mortgage QC Programs Key Terminologies in Mortgage Quality Assurance Role of Quality Control in Conventional Loans Regulatory Expectations for Loan Quality Core Components of a QC Framework
Module 2: Audit Strategy and Selection Methodologies
Random and Targeted Audit Selection Techniques Risk-Based Audit Approaches Monthly Audit Quotas and Thresholds Sampling Guidelines for Loan Files Managing High-Risk Loans in QC
Module 3: Comprehensive Audit Procedures
Pre-Funding and Post-Closing Audit Workflows Detailed File Review Techniques Reviewing Credit, Income, and Asset Documentation Red Flags in Underwriting and Processing Audit Documentation Standards and Checklists
Module 4: Policy for Discovery and Escalation
Identifying and Documenting Loan Defects Material vs. Non-Material Findings Root Cause Analysis Procedures Corrective Action and Escalation Protocol QC Reporting Framework for Discovered Issues
Module 5: Federal Regulatory Compliance Overview
RESPA (Real Estate Settlement Procedures Act) TILA (Truth in Lending Act) ECOA (Equal Credit Opportunity Act) Fair Lending Regulations Implications of Non-Compliance
Module 6: State-Level Audit and Compliance Practices
Overview of State Licensing Laws State-Specific Audit Requirements Preparing for State Examinations Multi-State Compliance Challenges Documentation for State Audits
Module 7: QC Plan Customization for Investors
FNMA (Fannie Mae) Quality Control Guidelines FHLMC (Freddie Mac) QC Requirements Private Investor Loan File Review Standards Aligning QC Plan with Investor Expectations Feedback and Reporting to Investors
Module 8: VA Quality Control Plan Essentials
Department of Veterans Affairs QC Guidelines VA Loan-Specific Red Flags and Errors VA Guaranty and Audit Documentation Reporting and Escalating VA Loan Defects Maintaining VA Lender Approval
Module 9: Quality Control Forms, Templates, and Documentation
Standard QC Review Forms and Checklists Letter Templates for Audit Communication Report Writing and Exception Summaries QC Request Logs and Resolution Tracking Document Retention and Storage Best Practices
Module 10: Pre-Funding and Pre-Closing QC Reviews
Purpose of Early-Stage Quality Reviews Components of Pre-Funding QC Checklists Verification of Data Integrity Loan Estimate and Closing Disclosure Validation Avoiding Late-Stage Discoveries
Module 11: Warehouse Lending and QC Integration
Role of Warehouse Banks in Mortgage Funding QC Requirements for Warehouse Loan Facilities Loan Sale and Collateral Management Protocols Warehouse QC Reporting Obligations Risk Mitigation Strategies
Module 12: Ethics, Fraud Prevention, and Predatory Lending
Mortgage Fraud Types and Detection Methods Ethical Standards in Mortgage Origination Anti-Predatory Lending Policies Implementing an Internal Fraud Prevention Program Staff Training on Ethical Lending Practices
Module 13: Complaint and Dispute Resolution Framework
Borrower Complaint Handling Procedures Root Cause Identification from Complaints Developing and Communicating Resolution Policies Integrating Complaint Trends into QC Planning Regulatory Expectations on Complaint Logs
Module 14: Branch Licensing and Operational Oversight
Overview of Branch Licensing Requirements Monitoring Branch-Level Compliance Branch QC Sampling Plans Licensing Audit Documentation Reporting Branch-Level Violations
Module 15: QC Tools, Resources, and Technology
Technology Tools for Quality Control Loan Origination System (LOS) Integration Automated QC and Document Management Platforms Data Validation and QC Analytics Staff Training Resources and Reference Materials
Module 16: Reporting, Metrics, and Continuous Improvement
QC Reporting Structures and Timelines Key Performance Indicators (KPIs) for QC Quality Control Trend Analysis Executive Dashboards and Summary Reports Continuous Improvement and Feedback Loops

Have Any Question?

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